See AXIOM live, on your ticket queue.

A 60-minute working session. Bring an SAP support backlog, an AMS contract due for renewal, or a process you wish ran by itself.

Request a Proposal

See the AMS Service

BEYOND AMS

The same architecture runs across the SaaS suite.

Xpense

AI policy & fraud detection, line-level OCR, exception routing  applied to every claim before the ledger sees it.

OrderX

AI-powered defect image analysis for warranty claims. Auto-approval workflows. Scheme eligibility computation.

ManufeX

FlexMRP™ optimisation, predictive maintenance from telemetry, in-process quality SPC  all agentic, all native.

SupplierX

AI clause review, AI invoice booking with 3-way match, supplier risk scoring  all running on the same Claude + MCP foundation.

LogystiX

Predictive ETA, route deviation alerts, detention agent, document agent  every truck and rake has an agent watching it.

A TYPICAL DAY

A user logs a ticket: "I can't post an invoice to vendor XYZ.

AXIOM matches the description to 47 past tickets. Identifies the tax-code config drift behind 44 of them. Applies the known fix. Closes the ticket. The user is notified in under two minutes. No human triage. No L1 escalation. No ageing.

TICKET #7491

Support Portal

Open · High Priority

"Can't post invoice to vendor XYZ"

AP MODULE

SAP ERP

Ticket Summary

09:14:02 AM

Awaiting Triage

Agents assigned

No L1 queue

AXIOM

47 MATCHES FOUND

tax-code drift ×44

TICKET #7491

Support Portal

RESOLVED

Root cause ID'd

Fix applied

Ticket closed

User notified

0 humans involved

09:14:02 AM

Tickets matched

Root causes

Human touchpoints

<2m

Resolution time

THE AUTONOMY ENGINE

Five levels. Customer-tunable per process.

Customer tunes the autonomy dial per process. Period-end close stays at L3. Password resets go to L5 on day one.  The dial is a commercial input, not just a technical one.

Monitor

Passive monitoring, threshold alerts, dashboards. Human runs the queue.

Triage

AI-driven ticket classification, prioritisation, routing. Human decides the fix.

Suggest

Suggested resolutions with human approval. Confidence scores attached.

Resolve

Auto-resolution within policy, with post-review. 70% of L1 tickets close here.

Autonomous

End-to-end autonomous operations with exception escalation only.

WHAT’S INSIDE AXIOM

Six signature capabilities.

Natural-language SAP operations

Ask, don't ticket. Users describe what they're trying to do in their language. AXIOM converts to SAP transactions, runs checks, returns the result or routes to the right human.

Continuous knowledge base

Every ticket, resolution, release, and configuration change feeds the knowledge graph. The system gets better with every closed ticket. Tribal knowledge becomes platform knowledge.

Semantic ticket matching

New tickets matched to historical resolutions via embeddings. Suggested fixes with confidence scores. Patterns surface that humans wouldn't have seen the tax-code config drift behind 44 of 47 tickets.

Built on Vertex AI + Claude + MCP

Foundation models on Google Vertex AI. Claude for reasoning and tool use. MCP (Model Context Protocol) servers as the bridge to SAP, ITSM, and customer systems. Open architecture, no lock-in.

Customer-tunable autonomy

Level 1 (monitor) to Level 5 (autonomous), tuned per process. Risky processes stay supervised. Repetitive ones go autonomous. The customer holds the dial.

Outcome-priced AMS

AXIOM autonomy levels are inputs into the commercial. Higher autonomy, lower headcount cost, faster MTTR  priced into the SOW.

Production AI for SAP.
Not PowerPoint AI.

A 5-level autonomy engine for SAP AMS. 70% of L1 tickets close themselves at Level 4.

See AXIOM Live

SAP AMS Service

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© 2026 AeonX Digital Technology Limited. BSE-listed. |  All rights reserved. · SAP Gold Partner · AWS Advanced Tier · Google Cloud Partner

Sitemap

Get an AI summary of this page

Get the latest from Aeonx

Work email

See AXIOM live, on your ticket queue.

A 60-minute working session. Bring an SAP support backlog, an AMS contract due for renewal, or a process you wish ran by itself.

Book a live demo

See the AMS Service

THE AUTONOMY ENGINE

Five levels. Customer-tunable per process.

Customer tunes the autonomy dial per process. Period-end close stays at L3. Password resets go to L5 on day one.  The dial is a commercial input, not just a technical one.

Monitor

Passive monitoring, threshold alerts, dashboards. Human runs the queue.

Triage

AI-driven ticket classification, prioritisation, routing. Human decides the fix.

Suggest

Suggested resolutions with human approval. Confidence scores attached.

Resolve

Auto-resolution within policy, with post-review. 70% of L1 tickets close here.

Autonomous

End-to-end autonomous operations with exception escalation only.

WHAT’S INSIDE AXIOM

Six signature capabilities.

Natural-language SAP operations

Ask, don't ticket. Users describe what they're trying to do in their language. AXIOM converts to SAP transactions, runs checks, returns the result or routes to the right human.

Continuous knowledge base

Every ticket, resolution, release, and configuration change feeds the knowledge graph. The system gets better with every closed ticket. Tribal knowledge becomes platform knowledge.

Semantic ticket matching

New tickets matched to historical resolutions via embeddings. Suggested fixes with confidence scores. Patterns surface that humans wouldn't have seen the tax-code config drift behind 44 of 47 tickets.

Built on Vertex AI + Claude + MCP

Foundation models on Google Vertex AI. Claude for reasoning and tool use. MCP (Model Context Protocol) servers as the bridge to SAP, ITSM, and customer systems. Open architecture, no lock-in.

Customer-tunable autonomy

Level 1 (monitor) to Level 5 (autonomous), tuned per process. Risky processes stay supervised. Repetitive ones go autonomous. The customer holds the dial.

Outcome-priced AMS

AXIOM autonomy levels are inputs into the commercial. Higher autonomy, lower headcount cost, faster MTTR  priced into the SOW.

BEYOND AMS

The same architecture runs across the SaaS suite.

Xpense

AI policy & fraud detection, line-level OCR, exception routing applied to every claim before the ledger sees it.

OrderX

AI-powered defect image analysis for warranty claims. Auto-approval workflows. Scheme eligibility computation.

ManufeX

FlexMRP™ optimisation, predictive maintenance from telemetry, in-process quality SPC  all agentic, all native.

SupplierX

AI clause review, AI invoice booking with 3-way match, supplier risk scoring  all running on the same Claude + MCP foundation.

LogystiX

Predictive ETA, route deviation alerts, detention agent, document agent  every truck and rake has an agent watching it.

A TYPICAL DAY

A user logs a ticket: "I can't post an invoice to vendor XYZ.

AXIOM matches the description to 47 past tickets. Identifies the tax-code config drift behind 44 of them. Applies the known fix. Closes the ticket. The user is notified in under two minutes. No human triage. No L1 escalation. No ageing.

AXIOM

47 matches found · tax-code drift ×44

Ticket open

Resolved

TICKET #7491

Support Portal

Open · High Priority

"Can't post invoice to vendor XYZ"

AP MODULE

SAP ERP

Ticket Summary

09:14:02 AM

Awaiting Triage

Agents assigned

No L1 queue

Production AI for SAP.
Not PowerPoint AI.

A 5-level autonomy engine for SAP AMS. 70% of L1 tickets close themselves at Level 4.

See AXIOM Live

SAP AMS Service

Signup to LlamaParse for 10k free credits!

See AXIOM live, on your ticket queue.

The same architecture runs across the SaaS suite.

A user logs a ticket: "I can't post an invoice to vendor XYZ.

Five levels. Customer-tunable per process.

Six signature capabilities.

Production AI for SAP.Not PowerPoint AI.

See AXIOM live, on your ticket queue.

Five levels. Customer-tunable per process.

Six signature capabilities.

The same architecture runs across the SaaS suite.

A user logs a ticket: "I can't post an invoice to vendor XYZ.

Production AI for SAP.Not PowerPoint AI.

Production AI for SAP.
Not PowerPoint AI.

Production AI for SAP.
Not PowerPoint AI.